Privacy Policy

1. Introduction

This Privacy Policy describes how PixaChef ("we", "us", or "our") collects, uses, and processes information when you use our AI-powered media generation platform and related services.

By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Email address and authentication credentials
• Account preferences and settings
• Billing information (processed securely by third-party payment processors)

2.2 Content and Media

We collect and process content you provide to our Service:

• Images, videos, and audio files you upload
• Text prompts and generation parameters
• Generated content and AI outputs
• Metadata associated with your content

2.3 Usage and Technical Data

We automatically collect technical information including:

• IP address and device information
• Browser type, operating system, and device identifiers
• Service usage patterns and feature interactions
• Performance data and error logs

3. How We Use Your Information

We use your information to:

• Provide and operate our AI media generation services
• Process your content to generate AI outputs
• Manage your account and process payments
• Communicate with you about our services
• Provide customer support and technical assistance
• Improve our services and develop new features
• Ensure security and prevent fraud
• Comply with legal obligations

4. Content Processing

When you use our AI generation services:

• Your content is processed by our AI systems and third-party AI service providers
• We temporarily store and process your inputs to generate outputs
• Generated content is delivered to your designated storage location
• We do not use your personal content to train AI models
• Processing may occur across multiple servers and service providers

5. Information Sharing

We may share your information with:

5.1 Service Providers

We work with third-party service providers who help us deliver our services:

• AI and machine learning service providers
• Cloud hosting and storage providers
• Payment processing services
• Analytics and performance monitoring services

5.2 Legal Requirements

We may disclose information when required by law, court order, or to protect our rights, property, or safety, or that of our users or others.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• Secure data transmission protocols
• Access controls and authentication systems
• Regular security monitoring and updates
• Secure storage with reputable cloud providers

While we strive to protect your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information as follows:

• Account information: Until you delete your account or request deletion
• Input content (uploaded media): Deleted immediately after processing
• Generated content: Stored in your user storage according to your plan limits (may be deleted after extended inactivity for free tier users)
• Usage data: For analytical and operational purposes as needed
• Payment data: As required by payment processors and applicable law

8. Your Rights and Choices

You have the right to:

• Access, update, or delete your account information
• Delete your uploaded content and generated outputs
• Request information about how your data is processed
• Opt out of promotional communications
• Close your account and request data deletion

To exercise these rights, please contact us using the information provided below.

9. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your login session
• Remember your preferences and settings
• Analyze usage patterns and improve our services
• Provide personalized experiences

You can control cookies through your browser settings, though this may affect some functionality.

10. Third-Party Services

Our Service integrates with third-party services for various functionalities. These third parties have their own privacy policies governing their collection and use of your information.

11. Age Requirements

Our Service is intended for users who are 18 years of age or older. We do not knowingly collect personal information from individuals under 18. If you become aware that someone under 18 has provided personal information, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our Service and updating the "Last updated" date. Your continued use of our Service after such changes constitutes acceptance of the updated policy.

13. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: